COVID-19 - UPDATE ON APPOINTMENT INFORMATION
Following a change to our guidelines from the Institute of Osteopathy on Tuesday 19th May 2020, we are now able to treat everyone in pain, not just emergency appointments and key workers.
While this is great news, it is still not back to ‘normal’.
When you call or book online, you will initially be allocated a provisional appointment. Your practitioner will then contact you to conduct a triage call. Once they have spoken to you, your appointment will be confirmed.
Our reception lines remain open during normal hours but as staff are often working remotely there may be a delay in answering, so please bear with us and we will get back to you as soon as possible.
We would like to reassure patients that our practitioners are keeping fully up-to-date with all current guidance from Public Health England, the General Osteopathic Council, our insurers and the Institute of Osteopathy. We have risk assessments and enhanced infection prevention control protocols in place.
Other information:
- Please ONLY arrive at the time of your appointment, to avoid cross over of patients in the reception area.
- Please wear a face-covering/mask. If you do not have one then one can be provided, but unfortunately, we will have to levy a £1.00 charge.
- You will be asked to wash your hands on arrival before being admitted directly to your treatment room.
- All payments are to be contactless, or electronic where possible. Should you need to enter your pin, the card machine will be cleaned down immediately afterwards.
- Practitioners will be wearing PPE such as gloves, aprons and face masks and all surfaces in rooms are disinfected between patients.
- To accommodate this extra cleaning protocol, we are allocating additional time between each patient, which may mean that there are limited time slots available.
Osteopathy
A form of non-invasive manual therapy that treats the musculoskeletal framework of the body, to positively affect the natural function of multiple systems, which may be causing a wide range of symptoms.
Cranial Osteopathy
A gentle, safe and effective for babies and children. Very specific, skilled, light pressure is applied where necessary to assist the natural ability of the body to release this stress and tension.
Sports Therapy & Massage
Sports therapy and massage, Swedish Massage, and Manual Lymphatic Drainage techniques aim to increase flexibility and mobility, as well as circulation to and from the tissues.
Pregnancy Massage & Treatments
Osteopathy can also help pregnant and post-natal women and abdominal sacral massage to promote women’s health and fertility.
Foot Care
Our Foot Health Practitioner, is qualified and insured to provide a range of services covering the most common foot issues. If you have a condition that is outside of her remit, you can be referred to a fully qualified Podiatrist.
Acupuncture
The placement of thin needles in specific points in the body to stimulate the flow of energy thereby regulating, maintaining and harmonising internal balance. This in turn helps the body to heal itself.
Hypnotherapy
Solution Focused Hypnotherapy helps adults, children & young people make positive change, overcome challenges, release negative behaviours and set real and achievable goals.
Holistic therapies
Such as Reflexology, Reiki, Indian Head Massage, Aromatherapy, Hopi Ear Candling and Dry Needling among others.
Meet the Team
Here at The Carlton Clinic we have highly qualified and experienced team of professional therapists offering a wide range of treatments. Find out more about what we can do for you here.
Meet the Team
Here at The Carlton Clinic we have highly qualified and experienced team of professional therapists offering a wide range of treatments.
The Carlton Clinic specialises in Osteopathy, Sports & Deep Tissue Massage, Hypnotherapy as well as Acupuncture in Horley and Crawley area of Surrey and Sussex.
The Carlton Clinic is well known in the local area for our combination of high quality practitioner skills and excellent facilities.
Based in Horley and Crawley, we are a multi-disciplinary clinic offering Osteopathy, Cranial Osteopathy, Sports and Deep Tissue Massage, Hypnotherapy, Acupuncture and Foot Care treatments.
The clinic was originally established in 1985, and was taken over in 2016 by Mother and Daughter team – Osteopath Justine Robinson, and Clinic Manager Mo Robinson. Since 1985 the clinic has built up a reputation for high quality, patient orientated care, with successful treatments covering a wide range of problems.
Our friendly and knowledgeable reception staff are available to assist you with any queries you may have regarding which therapy or practitioner would best suit you and your presenting complaint.
Our predominant therapy, Osteopathy, is available 6 days a week. Although busy, we strive to have emergency on the day appointments for those patients in need.
Our other therapies and services are available at allocated times each week, according to practitioner availability.
Most of our therapies are recognised by leading health insurance companies, but please check with your insurer first.
We do ask if you are unable to make your appointment please can you give us 24 hours notice to cancel.
Our Horley opening hours are:
Mon – Thurs 8.30am – 7.30pm
Friday 8.30am – 6.30pm
Saturday 8.30am – 1.00pm
Our Crawley opening hours are:
CURRENTLY CLOSED
Our receptionists are available from:
Mon – Thurs 8.30am – 7.30pm
Friday 8.30am – 6.30pm
Saturday 8.30am – 1.00pm
We are registered with most private medical insurance companies
