As a healthcare environment, we still need to adhere to strict COVID-19 protocols, in order to keep our patients and staff as safe as possible.

So please:

  • ONLY arrive at the time of your appointment, to avoid a cross over of patients in the reception area.
  • Wear a face mask. If you do not have one then one can be provided, but unfortunately, we will have to levy a £1.00 charge.
  • Sanitise your hands on arrival.
  • Pay contactless or electronic where possible.  Should you need to enter your pin, the card machine will be cleaned down immediately afterwards. 

Practitioners will be wearing PPE such as gloves, aprons and face masks and all surfaces in rooms are disinfected between patients. 

 COVID-19 Test and Trace

If YOU are contacted by Test and Trace to provide details of your contacts, please ensure to categorise your Osteopath as a healthcare contact and not a general contact.

If The Carlton Clinic is contacted by Test and Trace, please note that we have an obligation to provide basic contact information of those that have visited the clinic, on the day in question. We are however not permitted to share any medical information without your consent.

We would like to reassure patients that our practitioners are keeping fully up-to-date with all current guidance from Public Health England, the General Osteopathic Council, our insurers and the Institute of Osteopathy.

We look forward to ‘seeing’ you.

Back view of a woman on her side receiving an osteopathic treatment


A form of non-invasive manual therapy that treats the musculoskeletal framework of the body, to positively affect the natural function of multiple systems, which may be causing a wide range of symptoms.

Cranial Osteopathy

A gentle, safe and effective for babies and children. Very specific, skilled, light pressure is applied where necessary to assist the natural ability of the body to release this stress and tension.

Sports Therapy & Massage

Sports therapy and massage, Swedish Massage, and Manual Lymphatic Drainage techniques aim to increase flexibility and mobility, as well as circulation to and from the tissues.

Pregnancy & post-natal osteopathy

Osteopathy treatments to help mothers prepare for & adapt to changes during pregnancy & encourage return to normal body function after birth.

Foot Care

Our Foot Health Practitioner, is qualified and insured to provide a range of services covering the most common foot issues. If you have a condition that is outside of her remit, you can be referred to a fully qualified Podiatrist.


The placement of thin needles in specific points in the body to stimulate the flow of energy thereby regulating, maintaining and harmonising internal balance. This in turn helps the body to heal itself.


Solution Focused Hypnotherapy helps adults, children & young people make positive change, overcome challenges, release negative behaviours and set real and achievable goals.

Woman receiving reiki treatment

Holistic therapies

Such as Reflexology, Reiki, Indian Head Massage, Aromatherapy, Hopi Ear Candling and Dry Needling among others.

Meet the Team

Here at The Carlton Clinic we have highly qualified and experienced team of professional therapists offering a wide range of treatments. Find out more about what we can do for you here.

Meet the Team

Here at The Carlton Clinic we have highly qualified and experienced team of professional therapists offering a wide range of treatments.

The Carlton Clinic specialises in Osteopathy, Sports & Deep Tissue Massage, Hypnotherapy as well as Acupuncture in Horley and Crawley area of Surrey and Sussex.

The Carlton Clinic is well known in the local area for our combination of high quality practitioner skills and excellent facilities.

Based in Horley and Crawley, we are a multi-disciplinary clinic offering Osteopathy, Cranial Osteopathy, Sports and Deep Tissue Massage, Hypnotherapy, Acupuncture and Foot Care treatments.

The clinic was originally established in 1985, and was taken over in 2016 by Mother and Daughter team – Osteopath Justine Robinson, and Clinic Manager Mo Robinson. Since 1985 the clinic has built up a reputation for high quality, patient orientated care, with successful treatments covering a wide range of problems.

Our friendly and knowledgeable reception staff are available to assist you with any queries you may have regarding which therapy or practitioner would best suit you and your presenting complaint.

Our predominant therapy, Osteopathy, is available 6 days a week. Although busy, we strive to have emergency on the day appointments for those patients in need.

The Carlton Clinic Reception

Our other therapies and services are available at allocated times each week, according to practitioner availability.

Most of our therapies are recognised by leading health insurance companies, but please check with your insurer first.

We do ask if you are unable to make your appointment please can you give us 24 hours notice to cancel.


Our Horley opening hours are:

Mon – Thurs   8.30am – 7.30pm
Friday              8.30am – 6.30pm
Saturday         8.30am – 1.00pm

Our Crawley opening hours are:

Mon & Tues   8.30am – 6.00pm
Wed & Thurs 8.30am-7.30pm
Friday        8.30am – 5.30pm

Our receptionists are available from:

Mon – Thurs   8.30am – 7.30pm
Friday              8.30am – 6.30pm
Saturday         8.30am – 1.00pm

What our patients say

“Just a note of gratitude to Justine.  I really appreciate you sacrificing your break, just to fit me in, before my long flight.  Not many would go the extra mile these days.  Refreshing to come across someone so passionate about their job.  Really grateful.  Best Wishes.”

R.K. – Crawley

What our patients say

“I am grateful to the osteopaths that helped me with my lower back, it seized whilst I was moving a pot plant and I was terrified I would have to take a lot of time off work. But the osteopaths understanding, reassurance and treatments helped to get me back to me!”

Mr Mitchell, West Sussex

What our patients say

“I brought my son in the Carlton Clinic at 6 weeks old for Cranial Osteopathy as he was very unsettled and often seemed uncomfortable. I am very glad and relieved to say I now have a very pleasant, happy little boy.”

Miss Jacob, West Sussex

What our patients say

“Treatments have helped me change my life around so much. I am no longer dependent on painkillers, I am able to practice pilates again, and certainly know where to come back with any issues in the future.”

Mrs Stevenson, Surrey

What our patients say

“Awesome clinic. Friendly and professional service from the osteopaths to the reception staff. Highly recommended.”

T. Farr

What our patients say

“Highly recommended! The only treatment that has provided me with pain relief for my spinal fracture!”

C. Lovell

We are registered with most private medical insurance companies

Contact ‘The Carlton Clinic’ on 01293 784200 or
click here to book your therapy session.